Full Time Learners Aged 16-18 Years – Satisfaction (2023-24 Year end)

End of year learner satisfaction (QDP survey)

We conduct surveys each year, to understand learners’ satisfaction with their programme of study and the wider college. Their feedback, informs subject area impact assessments and quality improvement plans. The college employs an external agency, QDP, to conduct mid and end year surveys and to benchmark the results against 75 other grade 2 or above general further education colleges.

We are proud of our performance against other providers with an overall 16-18 client’s satisfaction rating which is comparable to the benchmark with no significant gaps in performance. Despite this overall result, we recognise that, a minority of areas performed less well and these will be investigated at course level through our Subject Area Impact Assessments (SAIAs) with targeted actions to address any areas for concern.