Apprenticeship Summary
The Healthcare Support Worker - Level 2 Apprenticeship is an excellent way to recruit new talent or develop existing employees who play a vital role in delivering high-quality, person-centred care.
Healthcare Support Workers are at the heart of health and care services, providing compassionate support to patients, service users and families while working alongside healthcare professionals. They make a real difference every day, helping individuals maintain their health, wellbeing and independence.
Is this apprenticeship right for your business?
If you're looking to strengthen your workforce, improve patient experience or develop skilled support staff, this apprenticeship offers a practical and cost-effective solution.
Healthcare Support Workers work across a wide range of health and care settings, supporting clinical teams and delivering essential care services. They provide both practical and emotional support while contributing to safe, effective and compassionate care.
What will Apprentices Learn?
Apprentices develop the knowledge, skills and behaviours required to provide safe, person-centred care and support.
Training combines workplace learning, professional coaching, observations, discussions and structured off-the-job training, enabling apprentices to apply their learning directly within their care setting.
The programme is delivered in the workplace.
Programme content includes:
- Delivering person-centred care
- Communication and relationship building
- Safeguarding and duty of care
- Health, safety and infection prevention
- Monitoring health and wellbeing
- Supporting personal care needs
- Clinical observations and routine healthcare tasks
- Recording and reporting information accurately
- Equality, diversity and inclusion
- Professional behaviours and values
- Working effectively within multidisciplinary teams
- Promoting individual dignity, independence and wellbeing
Apprentices learn how to support service users with daily living activities while monitoring their comfort, wellbeing and progress, ensuring care is delivered with compassion and professionalism.
Learning combines expert support with practical workplace experience,
enabling apprentices to make a meaningful contribution from day one.
We'll
work closely with you to ensure learning meets both organisational priorities
and the apprentice's development needs.
Qualifications included
As part of the apprenticeship, apprentices will complete the Level 2 Healthcare Support Worker Apprenticeship Standard and may be required to achieve English and maths qualifications where applicable. Dudley College also incorporates workplace competency development and portfolio building to support successful achievement of the programme.
Entry Requirements
Apprentices should be employed in a suitable role that allows them to demonstrate the knowledge, skills and behaviours required by the occupational standard.
Apprentices should also hold a grade 3 or equivalent in both GCSE English and maths.
Apprentices may be required to work towards English and maths qualifications as part of their apprenticeship where appropriate. We will provide advice on the requirements that apply to your apprentice and support them throughout their learning journey.
Need Help Finding the Right Apprentice?
Our Apprenticeship Onboarding Team can support you through every stage of the recruitment process, including promoting your vacancy to prospective candidates, including talent within our existing student cohort here at the College.
Whether you're recruiting your first apprentice or expanding your workforce, we'll help you find the right candidate for your business.
Ready to get started?
If you're looking to recruit an apprentice or upskill an existing employee, our Employer Engagement Team is here to help.
Get in touch today to discuss your workforce needs, funding options and upcoming start dates.
Funding and Employer Incentives
Apprenticeships are a cost-effective way to recruit new talent or develop your existing workforce, with significant government funding available for eligible employers.
Our Employer Engagement Team will explain the funding and incentives available to your organisation. View our latest Apprenticeship Funding and Employer Incentives for the most up-to-date information.
Career Progression
The Healthcare Support Worker Apprenticeship provides an excellent foundation for progression across the health and care sector.
Potential progression opportunities include:
• Senior Healthcare Support Worker
• Senior Healthcare Support Practitioner
• Nursing Associate
• Adult Care Worker progression routes
• Allied Health Support roles
• Further healthcare and clinical apprenticeships
The programme creates clear progression pathways while helping employers retain and develop talented staff.