Course Summary
A variety of industries need administration and customer service professionals. This gives you plentiful opportunities to gain experience across different industries for a broader professional portfolio. Everything from healthcare to retail, finance, hospitality, restaurant, and technology industries.
Course Content
With administration being needed across many sectors of employment you can look forward to studying topics such as:
• Communication in a business environment
• Understand employer organisations.
• Principles of providing administrative services
• Principles of business document production and information management
• Manage personal performance and development.
• Develop working relationships with colleagues Core content
• Business and Administration
• Team Leadership/Management
• Business Support
Course Assessment
You are assessed by a variety of methods including:
• Practical observations
• Oral questioning
• Written modular tests.
• Production of a portfolio of evidence
• Internally and externally set assignments and/or examinations
• A period of work experience between 50 and 450 hours depending on the level enrolled onto.
Materials
You will have access to an eBook and reading materials will be provided online. You are expected to bring your own folder/plastic wallets/dividers/paper/pens and USB stick to save your work to.
Progression
The table shows you the areas of accounting, administration, business, law and marketing along with the levels you are likely to study at depending upon your final GCSE grades. Offers will be made based on your indicated grades and the levels available within the progression table.
Area |
Expected grades when leaving school |
|||
Level 1 - no formal qualifications needed |
Level 2 - 3 x GCSEs at grade 3 including English & Maths |
Level 3 - 4 x GCSEs at grade 4 including English & Maths |
T Level - 5 x GCSEs at grade 4 including English & Maths |
|
Accounting |
|
|
Yes |
Yes |
Administration |
Yes |
Yes |
|
Yes |
Business |
|
Yes |
Yes |
|
Law |
|
|
Yes |
Yes |
Marketing |
|
|
Yes |
|
Entry Requirements
- No GCSE results for Level 1
- 3x GCSEs at grade 3 including English & Maths for Level 2
- 4 x GCSEs at grade 4 including English & Maths for Level 3
- 5 x GCSEs at grade 4 including English & Maths for T Level Level 3