Full-Time Learners Aged 16-18 Years – Satisfaction (2024-25 Year end)

End of year learner satisfaction (QDP survey)

Each year, the college uses a variety of ways to gather learner satisfaction rates regarding their programme of study as well as the wider college experience. The feedback received, is used to inform subject area impact assessments and curriculum quality improvement plans. The college employs an external agency, QDP to conduct mid and year of year surveys to benchmark against 75 other general further education colleges who have received an Ofsted Grade 2 or above.

It is clear from the survey results, that learners in this client group are highly satisfied with the teaching and learning they receive (88%) and feel the college cares about their wellbeing and safety (91%). 86% of learners surveyed, state they have been well informed regarding their next steps with 85% agreeing that the quality of their programme is good. Whilst still good at 83%, learners have been less satisfied with their exam and assessment arrangements this academic year.

Despite these positive returns, where there are significant differences between college performance and that of similar providers, this will be investigated at course level. Actions for improvement will feed into Subject Area Impact Assessments (SAIAs) with a view to planning for improvement.