Travel & Tourism NCFE Level 2


Course Details

Start Date: 11/09/2023

  • Code: PTOUCB00088
  • Location: Dudley Evolve

Course Summary

The course provides learners with the potential opportunity to progress to employment, or progress within employment in a wide range of junior job roles across the travel and tourism sector, for example posts in a wide range of organisations including accommodation providers, retail travel, business travel, or transport providers such as airlines.

The course will provide opportunities for the development of transferable skills related to study and vocational application that provide a platform for success both within travel and tourism and elsewhere.

The qualification is to help learners to gain an understanding of the travel and tourism industry and to prepare learners to progress to further study and to understand and develop the skills necessary to work within the travel and tourism industry.

The qualification aims to:

• Provide learners with an understanding of the principles of the travel and tourism industry and allows them to explore the various avenues of work within this industry.
• Allow learners to gain transferable skills that can be applied to the workplace or further study.

Course Content

The course consists of the following 2 graded mandatory units:

• Unit 01 Customer service in travel and tourism
• Unit 02 The UK travel and tourism industry

and the following 4 graded optional units:

• Unit 03 Travel and Tourism Destinations
• Unit 04 Promotion in Travel and Tourism
• Unit 05 Purpose Built Attractions
• Unit 19 Understanding Specialist Tourism

In addition, you will study Level 1 Certificate in Exploring the Aviation Industry.

Course Assessment

You are assessed by a variety of methods including case studies, class-based assignments, constrained assessments, projects, practicals and presentations. Each unit is graded at a Pass, Merit or Distinction.

Employer Benefits

A qualified professional candidate that has the skills and knowledge to work in the Travel and Tourism Industry.


Stationery: one large A4 ring binder, one A4 course file, plastic wallets and dividers, pens, pencils, eraser, ruler, plain/ lined paper and a USB stick.

The Tourism department prides itself on its reputation and professionalism in the area. This is evident in the way our students look around the college and, more importantly, whilst representing Dudley College at internal/external events and during work placements.

There is a dress code of black trousers and blazer, white shirt, plain black footwear which should be purchased independently. A tie/scarf and badge must be purchased at induction (approx. cost £25).


NCFE Level 2 Extended Certificate in Travel and Tourism
C&G Level 1 Certificate in Exploring the Aviation Industry


In order to progress on to the NCFE Travel & Tourism Level 3, learner must achieve Level 2 at a Merit grade, and you need to have achieved functional skills in either maths or English, demonstrated excellent attendance – above 90% (college average) and have shown a positive attitude towards your studies throughout the year.

Entry Requirements

You should have 4 GCSEs at grade 3 or above (to include English); a Level 1 qualification at a minimal grade of a pass; achieved all qualifications on Level 1 course; or relevant work experience. You will be required to attend an interview with the tutor.

Start Date: 11/09/2023

  • Code: PTOUCB00088
  • Location: Dudley Evolve
Course Search:
Career Search

Upcoming Events

Open Day

Saturday 14th October 2023

10.00am - 2.00pm

Open Day

Open Day

Saturday 13th January 2024

10.00am - 2.00pm

Open Day

Open Day

Saturday 9th March 2024

10.00am - 2.00pm

Open Day